Recently, my sister, C and I were looking for a specific hair product from a local beauty supply store. While we were looking for the product, another customer helped us find it. We'll call her "Ms. Helpful." Ms. Helpful was friendly and had a lot of suggestions, but she was not an advocate for natural hair. After helping us find the item, Ms. Helpful asked for the reason why C. wanted to use the particular product and told told us about various oils she used on her young daughter's hair. Ms. Helpful said she had just cut her own hair. At the time of the conversation, the woman's hair looked like it might have been past shoulder length. Her straight hair was in a loose bun. Her ends were showing, and C mentioned to me later that they looked damaged. Ms. Helpful explained that her hair was as long as C's waist length wig. She told us that her hair was naturally straight, but she permed it every 4 months. C explained that she decided to go natural ...